Learning Center
Use VolunteerMatch Like a Pro!
New to VolunteerMatch? Interested in trying out new tools to recruit? The resources in this section can help. Take time today to learn how to add listings, manage your account, and create opportunities for volunteers to help your organization succeed.
Upcoming Live Webinars
Increase your expertise with one of our live webinars:
- VolunteerMatch 101
- The CVA Credential: A Mark of Excellence
- Best Practices for Recruiting Online
- Skilled Volunteers: How to Maximize their Potential
- Managing Difficult Volunteer Transitions
- Successful Volunteer Interview Strategies
VolunteerMatch 101
Learn how to get the most from your Nonprofit account. This live training will cover the basics of your VolunteerMatch account and give best practices for writing effective listings and maximizing your listing's visibility.
Wednesday, 1/14, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Wednesday, 2/4, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Wednesday, 3/4, 2009 — 11:00 AM - 12:00 PM PT — Register Now
The CVA Credential: A Mark of Excellence
Credentialing in any profession increases credibility and promotes career development. Learn about this unique performance-based credentialing program, the process for becoming Certified in Volunteer Administration and how it can benefit you and your organization. Recommended for those with at least 3 years of experience in any setting.
Tuesday, 1/13, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Best Practices for Recruiting Online
Learn how to make the most of your VolunteerMatch account by creating your opportunities using best practices. This webinar will cover the eight simple things you can do to help your opportunities stand out on VolunteerMatch, and great opportunities, as well as those that could be better, will be reviewed.
Thursday, 1/22, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 2/17, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 3/10, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 4/16, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 5/14, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 6/16, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Monday, 7/6, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 8/13, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 9/17, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 10/15, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 11/12, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 12/10, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Skilled Volunteers: How to Maximize their Potential
Integrating skilled volunteers into your existing volunteer program is both exciting and scary. If you're thinking about adding skilled volunteers to your program, or if you've just started, this seminar can help you make the experience successful for both the volunteer and the organization. Navigating the introduction of the idea into your organization, developing the art of delegating work to volunteers, and setting achievable outcomes will be covered.
Tuesday, 1/27, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 4/21, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 7/7, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 10/20, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Managing Difficult Volunteer Transitions
What do you do when it's time to ask a volunteer to leave your organization? This webinar will give you the tools to address challenges around difficult volunteers, volunteers aging in place, and suggestions to minimize these situations in the future. Suggestions for determining when a volunteer should be terminated, and making it easier on you, other volunteers, and staff will be presented. And, the role that risk management plays in these decisions will also be included.
Thursday, 2/19, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 5/21, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 8/18, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 11/17, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Successful Volunteer Interview Strategies
Interviewing each prospective volunteer can seem overwhelming, but it's one of the best ways to ensure that the volunteers you recruit are the volunteers you need. This webinar will introduce the different types of questions you want to be asking, and how to hone your interviewing skills. Materials will be provided to help you implement this process in your organization, as well as a training syllabus so you can learn how to recruit and train a volunteer staff to assist with prospective volunteer interviews.
Thursday, 3/12, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Thursday, 6/18, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 9/22, 2009 — 11:00 AM - 12:00 PM PT — Register Now
Tuesday, 12/15, 2009 —11:00 AM - 12:00 PM PT— Register Now
More Ways to Get Help
Get answers fast with these other resources
Online Help
Our online Help articles have answers to most of your questions.
VolunteerMatch Support Dept.
Still having trouble? Our Support staff are happy to lend a hand.
Learning Matters!
The better you are as a volunteer manager, the better off your organization will be. Spend time today to learn how to use VolunteerMatch to build your capacity.
Boomer Volunteer Engagement
This innovative book provides a step-by-step guide for engaging Boomers as volunteers to build organizational capacity.
This book contains everything nonprofits need to engage skilled Boomer volunteers.
What Our Users Say
"I took time out yesterday to participate in your training 'Designing Opportunities to Maximize Referrals,' and I'm very glad I did! This morning I rewrote both of my opportunities, applying what I learned. Thank you for providing this practical training."
Julie Crosby, Volunteer Coordinator
Florida Museum of Natural History
Nonprofit Resources
Looking for bright ideas for your volunteer program? Our Nonprofit Resources section has great tips, links to our newsletter archive, and copies of the latest research from VolunteerMatch.